Privacy policy

Benelux Home respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your information to process orders as quickly and easily as possible. For other purposes, we will only use this information with your permission. Benelux Home will not sell your personal information to third parties and will only make it available to third parties who are involved in processing your order.

We collect personal information, such as email, invoice and shipping address and telephone numbers. Our primary goal in collecting personal information is to make your shopping experience as smooth, efficient and personalized as possible.

Benelux Home uses the collected data to provide its customers with the following services:

  • If you place an order, we need your name, email address, delivery address and payment information to process your order and to keep you informed of its progress.
  • To make shopping Benelux Home as pleasant as possible, we store with your consent your personal information and the details of your order and the use of our services. This allows us to personalize the website.
  • We use your e-mail address to inform you about the development of the website and about special offers and promotions. If you no longer wish to receive this information, you can unsubscribe on our website.
  • If you place Benelux Home an order, we store your data on a Secure Server. You can provide a username and password so that your name and address, telephone number, email address, delivery and payment information, so you do not have to fill them in with every new order.
  • Data on the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
  • If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the opinions of our visitors, but reserve the right not to publish contributions that do not meet our site conditions.
  • This website uses Tidio, a chat platform that connects users to the customer support of Benelux Home. We only collect names with the consent of the users to start the chat. The exchanged messages and data are stored in the Tidio application. Please consult their privacy policy for more information.

Benelux Home does not sell
Benelux Home your personal information to third parties and will only sell to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your information.

Cookies
are small pieces of information that your browser stores on your computer. Benelux Home uses cookies to recognize you on your next visit. Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies provide information relating to personal identification. You can set your browser so that you do Benelux Home not receive cookies while shopping.

If you have any questions about the Privacy PolicyBenelux Home, please contact us. Our customer service will help you if you need information about your data or if you want to change it. In case our Privacy Policy needs to be changed, you will always find the most recent information on this page.